FIRSTWATCH WELLNESS

PRIVACY POLICY

PURPOSE-BUILT FOR THOSE WHO CARE

Last Update: April 1st 2026

welcome to
firstwatch wellness

A platform specifically designed to Support Canada’s veterans and first responders with safe, effective, and medically guided cannabis solutions.

FIRSTWATCH WELLNESS
PRIVACY POLICY

1. Information We Collect
1.1 Personal Information

  • Account Information: When you register an account, we collect your name, email address, mailing address, phone number, and service details related to your veteran status.
  • Order Information: When you place orders, we collect transaction details, including payment information, order history, and shipping addresses.

1.2 Non-Personal Information

  • Analytics Data: We collect non-personal information such as browser type, device information, and usage data to improve our services.
  • Cookies: Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
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2. Use of Information

2.1 To Provide Services

  • We use your personal information to process transactions, fulfill orders, and deliver products.

2.2 To Improve User Experience

  • Non-personal information is used to enhance website functionality and analyze website performance for better service delivery.

2.3 Communication

  • We may use your contact details to send updates on your orders, respond to inquiries, and communicate important information about our services.
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3. Disclosure of Information

3.1 Third-Party Service Providers

  • We may share your information with trusted third parties who perform functions on our behalf, such as payment processing and shipping. These third parties are obligated to protect your information and only use it for the specified purpose.

3.2 Legal Compliance

  • We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, enforce our terms of service, or protect the rights, property, or safety of our users.  

 

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our hosting partner, Hostinger.com, and WordPress platform provide secure environments for data storage and processing.

 

5. Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. You can withdraw your consent at any time, subject to legal or regulatory obligations.

 

6. Data Retention

We retain your personal information as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

7. Your Rights

7.1 Access and Correction

  • You have the right to access and update your personal information at any time through your account settings.

7.2 Withdrawal of Consent

  • Where applicable, you may withdraw your consent to the collection, use, or disclosure of your personal information at any time. Note that withdrawing consent may impact your ability to use some of our services.
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8. Minors

Our services are intended only for individuals who are of legal age for purchasing cannabis in Canada. We do not knowingly collect personal information from minors.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

 

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at the address, phone or fax (within the scheduled hours) on the page footer below, and rest assure, we will take care of your needs as soon as possible.

 

DISCLAIMER

 We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with Canadian laws and regulations, particularly those pertaining to e-commerce and cannabis. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our website, you acknowledge that you have read, understood, and agree to terms of this Privacy policy

 

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